Be sure that you are running the latest versions of Dante Controller and Dante Virtual Soundcard for your operating system. If this is the case:
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If there are two different wired network interfaces on your computer, ensure that they are in different subnets – or disable the unused network interface.
On MacOS, set the priority of the Dante interface to the highest Set MacOS Interface Priority
- Check that you have no firewall active – please see the Dante controller user guide for details of how to safely configure a firewall for use in a deployed network.
- Check that you have no antivirus software active (Dante uses 'unusual' port addresses, due to the 'usual' port addresses already being used by other common applications) – you will need to configure your antivirus software to allow the full function of Dante.