FAQs

I forgot my Dante Director password, now what?
After enrolling device to Dante Director, my devices “disappeared” from Dante Controller
What happens if my payment method fails in Dante Director?
What’s the difference between a ‘Site' and a ‘Domain’ in Dante Director?
What happens if the device limit is exceeded in Dante Director?
What data is stored by Dante Director and how is it secured?
My Dante Director trial expired. How do I keep using Dante Director?
Can I get a free trial of Dante Director with no payment method added?
My Dante Director account was deactivated. How can I keep using Dante Director?
How can I use Focusrite RedNet Control with Dante Director?
Why is signal presence in Dante Director not showing for a device?
Which Dante devices support Signal Presence indications in Director & Controller?
Can I use Dante Director to manage devices in China?
Consolidating ports: Dante Controller communicating with Dante Director
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