FAQs

I used to have an account with my.audinate using this email, but now I’m told the email is invalid. What happened?
Why is the status of my license incorrect or not updated in my GetDante account?
What happened to my GetDante account?
I’m trying to sign up but it’s not working—I clicked on the DNA Portal. Why can’t I access it?
I’ve logged in with my email address, but I don’t see my licenses or other account items. Where are they?
My Products page is taking a long time to load. Why?
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