When devices are enrolled in Dante Director, they are only able to be managed by authorized users. This is one of the security benefits of Dante Director.
Managing devices in Dante Director also allows you to access them in Dante Controller from anywhere.
You need to make sure that Dante Controller is logged into Dante Director. The easiest way to do this is to log into Dante Director, choose a Site then click ‘Open Dante Controller’ in the top right.
You can switch your view in Dante Controller to other Sites using the 'Domain' selector in the top bar ('Domains' in Dante Domain Manager are similar to 'Sites' in Dante Director).
Note: Make sure to have at least Dante Controller 4.13 version, but we recommend having the latest Dante Controller version installed.
Also, to ensure that devices are available for management with Dante Director, there are several requirements that your devices must meet:
- Devices need to have a minimum level of Dante firmware. Ensure that your devices are updated to version 4.0 or higher. Launch Dante Updater from Dante Controller to update your devices to the latest available firmware before enrolling in Director.
- Devices must have access to the internet to be enrolled in Dante Director. If your devices don't have access, you Dante Director presents a warning about internet access.
- Your internet firewall that controls traffic to your AV network must be configured to allow required traffic to pass through. See this FAQ for a complete list of required ports.