Top FAQs

• Can I utilize a non-Dante PTPv1 clock leader device to provide clocking for a Dante network?
• Connecting Dante Devices Across Different Subnets
• Networks and Switches
• Important Security Update and Deprecation Notice: Software License Servers
• What does "The licensing server sent a badly formed license file (518)" error mean?
• macOS: DVS shows 'Listening' under the Clock Status tab in Dante Controller
• DVS: USB Ethernet Adaptor Choice for macOS Systems
• System clock has gone backwards (262) error
• DVS error: “The license has been activated too many times”
• Dante Controller: Dante Controller is not displaying details under Clock Status or Device Info. What's wrong?
• Multiple Leader Clocks
• DDM: Dante devices not appearing in DDM
• DDM 1.7+ Install Guide
• Dante AVIO Install: Installation and Safety
• Payment Declined : What to do?
• Entering A VAT Code During Checkout
• How can I update the name on existing certificate?
• I used to have an account with my.audinate using this email, but now I’m told the email is invalid. What happened?
• Why is the status of my license incorrect or not updated in my GetDante account?
• What happened to my GetDante account?