The name on your certificate comes from the name in your main getdante.com account profile. We can’t change the name on a certificate by itself. Update your main profile first, then ask us to reissue the certificate.
- Sign in to your getdante.com account and go to getdante.com/account/profile. Make sure you’re signed in to the account you completed the training on.
- Update your first and last name, then save.
- Contact Support from that account’s email address and ask us to reissue your certificate. Include the name of the course or certification.
We’ll reissue the certificate with your updated name. You don’t need to retake the course.
My certificate shows my company name
If you signed up with a shared or company account, the profile name may be the company’s. You can do one of two things:
- Update the name on that account as above, then contact Support to reissue the certificate.
- Contact Support if you’d like the training moved to your own getdante.com account. Include both email addresses, and we’ll reissue the certificate in your name.