The Dante Certification courses are free and self-paced. Start them, and sign in, at getdante.com/certify, using the same email address as your GetDante account.
Training videos won't play or chapters won't open
- Check that your internet connection is stable.
- Try a different browser, and make sure it's up to date.
- Turn off browser extensions, especially ad blockers and security extensions, then reload the page.
- Try a private or incognito window.
- If you're on a company network, try a different network. Some firewalls block embedded video.
If it still doesn't work, contact Support with a screenshot, the course and chapter name, and the browser you're using.
My certificates or progress are missing
- Check which email address you're signed in with. Training is linked to one email address. If you've used more than one, your progress may be on another account. See How do I keep my Dante certifications when I change my email address?
- Courses you started but didn't finish don't produce a certificate. Only completed courses do.
- 1st Edition certificates are no longer active, so they won't appear alongside the current courses.
The portal keeps returning to the same screen after I finish
Your certificate may already be on your account. Go to your certificates in the training portal and download it from there. If it isn't there, contact Support.
Is Dante Mastery available?
The Dante Mastery class is paused while we rebuild it with updated content. In the meantime, Dante Levels 1, 2 and 3 and the Dante Domain Manager Administrator Certification are all free at getdante.com/certify.