FAQs

DDM: Dante devices not appearing in DDM
DDM 1.7+ Install Guide
Setting Up LDAPS in Dante Domain Manager (DDM)
I'm getting a DDM '502 bad gateway' error
DDM Upgrade Guide and Pre-Requisites
DDM: Unenrolling Dante Devices When DDM Is No Longer Available (Lonely Reset)
Unicast Boundary Clocks in Dante Domain Manager
DDM Fresh Install from a Backup
Active Directory Integration with Dante Domain Manager
Are My Subscriptions Cleared When I Enroll Devices Into a Domain?
AES67 Interoperability
DDM: Troubleshooting DNS Service Discovery (DNS-SD)
Setting Up DNS Discovery
Device Enrollment Known Issues
How to Clear Domain Credentials
High Availability Mode Licensing
When to Use Clocking Zones
Multi-subnet Systems and Flow Count Limitations
Transitioning To / From High Availability
Understanding the DDM Network Diagnostic Results
DDM & Redundant Dante Networks
Updating DDM license after Support Maintenance renewal
Setting up Shared Audio
HA - Invalid Response from Peer
The ddm already has an admin user
Collecting DDM Crash Logs for Support
DDM: Cannot see enrolled devices in Dante Controller
Updating Dante Domain Manager
I had to delete my DDM VM and now I can’t activate my license on my DDM install
Why does the ‘License Server Reachability’ test need to connect to https://www.baidu.com/?
Submit a Support Ticket