FAQs

Dante Studio: How to improve the Performance of Dante Studio
Error message “An error occurred during HDCP key negotiation” or “No Video” is seen in Dante Controller when subscribing Dante AV Ultra video channels
Dante Studio: Why does my Tx device stop sending when subscribing to multiple Rx channels on the same machine running Dante Studio (v2.6 or later)?
Dante Studio: Why can I only see 1 or 2 Rx channels on upgrading to Dante Studio v2.6?
Dante Studio: Do I need a new license to run Studio v2.6 and use 4 Rx channels?
Dante Studio: Login Issue in Versions 2.6.0 and Earlier
Dante Studio: How do I cancel my trial?
Dante Studio: How do I cancel my subscription?
Dante Studio: Why do I see a popup saying ‘all subscriptions are currently in use’?
Dante Studio: Does Dante Studio support HDCP – “HDCP not supported”
Dante Studio: How does the resolution setting affect the Rx? Does it apply to all channels?
Dante Studio: Why can I see 4 virtual cameras in MS Teams™/Zoom whilst Studio shows only 1 Rx (when set to 4K)?
Dante Studio: Which codecs are supported in Dante Studio Rx? Do all Rx channels have the same behavior?
Dante Studio: Can I subscribe one Tx to multiple Rx channels in Dante Studio on the same machine?
Dante Studio: Does Dante Studio support interlaced video?
Dante Studio: AV-H Decoder Priority
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