FAQs

Payment Declined : What to do?
Entering A VAT Code During Checkout
Does Audinate offer education, student, or non-profit discounts?
How to request for Tax or VAT/GST Refund
How to Update Details on the Invoice?
How do I cancel my subscription?
How do I update my billing information or payment method?
Can I request for a Refund?
How long does it take for a wire payment to be processed?
Unexpected Charge : Additional charge on statement beyond order amount
I have tax exempt status, how can I exclude tax from my purchase?
How do I create an account to purchase licenses in Dante Activator?
How can I pay for my purchases?
Submit a Support Ticket